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Webinar: Global Retail Insights 2025
As the holiday season approaches, every decision counts. Watch our thought-provoking webinar to uncover the latest insights from OSF Digital’s 2025 Omnichannel Retail Index (ORI) – a study OSF Digital's Strategy Team has built on mystery shopping 116 global retailers and brands across 13 verticals and 150+ criteria.
You’ll walk away with data-backed strategies that not only sharpen your Q4 2025 performance but also set a strong foundation for success in the year ahead.
Why You Can’t Miss This Webinar:
- Actionable Insights for Q4 2025 – Learn how leading retailers are closing customer experience gaps and where you can drive immediate impact this holiday season.
- A Roadmap for 2026 – Understand the customer and market shifts shaping retail next year and align your strategy to maximize growth across channels. Focus topics for 2026 roadmap planning include customer experience, service quality & AI, personalization & AI, and loyalty & fulfillment
- Benchmarking & Best Practices – See how your digital and omnichannel maturity compares to industry standards and identify quick wins to prioritize now, while building long-term capabilities to stay competitive in 2026.
Webinar Speakers :
10th Edition Benchmarks & Key Trends
Omnichannel Retail Index 10th Edition
The 10th Omnichannel Retail Index uncovers how retailers and brands are delivering on the omnichannel promise and meeting rising customer demands.
Happy Hour
@ Connections 2025
Get Ahead of the Competition in Q4 and Plan for 2026
This is your chance to gain exclusive access to benchmark data, expert perspectives, and proven strategies—helping you master Q4 2025 execution while building a winning strategy for the year ahead.
Michelle Grant
Director, Strategy & Insights, Retail and Consumer Goods
Salesforce
Rich Siefert
Senior Consultant, Digital Strategy
OSF Digital
Jose Nino
VP, Global Digital & E-Commerce
U.S. Polo Assn. (USPA Global)
